Blog Lockout

How to get back in to your blog once you've been locked out

Kylen Downs avatar
Written by Kylen Downs
Updated over a week ago

Why Did This Happen?


In an effort to keep your blog secure from malicious access or attacks, our system is configured to lockout specific IP addresses after multiple and consecutive failed login attempts. This message is specific to the Basic Blog subscription tier. 

If you are seeing the image above, it means your IP address has been blocked by our Blog Login Security settings. As a reminder, your blog is accessed using your Showit login credentials.

How to Fix This


First, find and copy your IP. You can find your IP by clicking this button below: 

After you have done that, send the IP address you see listed to Showit support using the Chat Icon in the bottom right of your screen and let us know that you are locked out. Our team will lift the IP restriction and you will be able to access your site!

Note: This form of IP blocking does not affect visitor access to your website as each potential visitor will have a unique IP address. This security measure only blocks the IP address from the single source of multiple failed login attempts. If you or your users are blocked from viewing your live site, try looking into the Site Lockout Article.

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