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FAQs & Troubleshooting
FAQs & Troubleshooting
+11
113 articles in this collection
Written by
Jason Lackey,
JT Pals,
Nate Sees
and 11 others
SSL Troubleshooting
Troubleshooting Privacy Error/Not Secure Errors. This doc explains a few common SSL issues and provides steps to get them resolved.
Written by
Trevor Elcock
Updated over a week ago
2021 Server Update
If your DNS is still pointed to the IP: 75.101.143.93 you are on an outdated server and action is required, on your part, to update it!
Written by
Jeff Willems
Updated over a week ago
Clear Mobile Browser Cache
How to clear out mobile device browser cache in attempt to see site updates that may not be showing.
Written by
Josh Ahles
Updated over a week ago
Can I Purchase Additional Features For My Design?
Yes, you can! Our add-ons give you access to pricing pages, sales funnels, wedding guides, album sales pages, store pages, and more!
Written by
Jeff Willems
Updated over a week ago
Divi Blog Migration
If you're looking to migrate a blog built with Divi, Avada, or Visual Compose, here are a few things you should know.
Written by
Jeff Willems
Updated over a week ago
Contact the Showit Support Team
If you can't find an answer we're here to help
Written by
JT Pals
Updated over a week ago
Showit FAQ
Get answers to our most frequently asked questions here!
Written by
Jeff Willems
Updated over a week ago
Getting Started FAQ
Is Showit Just For Photographers?
You're not a photographer, so is Showit right for you? Showit is great for a wide range of creative business owners, find out more!
Written by
Jeff Willems
Updated over a week ago
Can Showit design my site for me?
Options for those that might not want to build their own site
Written by
Jason Lackey
Updated over a week ago
Showit & GDPR
Questions around compliance to European (EU) regulations.
Written by
Todd Watson
Updated over a week ago
Glossary of Terms
Learn the terminology of the Showit platform. Knowing these terms helps you better understand the platform & communicate with Showit support
Written by
Jeff Willems
Updated over a week ago
Bio Photo
Does your about page have a photo of your beautiful smiling face on it? If not here is why you may want to add one!
Written by
Jeff Willems
Updated over a week ago
Building Your Site FAQs
What is Showit?
New to Showit? Maybe you heard about us from a friend or colleague, well here is the full scoop on what Showit is and how it can help you!
Written by
Jeff Willems
Updated over a week ago
How to hide a page
Learn how to hide a page inside of your Showit design!
Written by
Jeff Willems
Updated over a week ago
How do I start a new site design?
Want to try a different design, add a new design to your account, or make a +site at a subdomain of your primary site? Here is how you do it
Written by
JT Pals
Updated over a week ago
Gallery Types
Learn the different gallery options available to you in Showit.
Written by
Jeff Willems
Updated over a week ago
Fonts
What font options do you have to style your site in Showit? Learn how to use google fonts or add custom fonts to your design.
Written by
Jeff Willems
Updated over a week ago
Site Settings
Learn about the site settings section in the Showit platform and what functions you can access there.
Written by
Jeff Willems
Updated over a week ago
How can I add Google Adwords conversion code?
Written by
JT Pals
Updated over a week ago
Page vs Canvas
Learn the differences and functions between a page and a canvas in the Showit platform.
Written by
Jeff Willems
Updated over a week ago
Duplicate Design
Learn how to duplicate a design in your Showit account to use as a template for a plus site, a multilingual site, and more.
Written by
Jeff Willems
Updated yesterday
Verify your site with Google
How to use the domain verification method to confirm your website through Showit.
Written by
Ben Junk
Updated over a week ago
Can I password protect a page?
Written by
JT Pals
Updated over a week ago
Can I add Custom HTML Code Into My Site's Head Section?
Where to insert custom code into the <head> Facebook Pixel, Pinterest's Rich Pins, Online chat systems, or third-party tracking services
Written by
Kylen Downs
Updated over a week ago
Can I Sell Products on My Site?
Doing e-commerce using Shopify, PayPal, Shoprocket and POWr Plugins. All great solutions for ecommerce on your Showit site.
Written by
JT Pals
Updated over a week ago
Social Sharing
Best practices for getting your site ready to share on social media platforms like Facebook, Twitter, and Google
Written by
Jeff Willems
Updated over a week ago
Can I sell products with Shopify?
Learn how to sell products on your site with Shopify
Written by
JT Pals
Updated over a week ago
Can I Build My Podcast Site With Showit?
Learn how to setup your WP and Showit dashboards to host your podcast.
Written by
Trevor Elcock
Updated over a week ago
Client Galleries
Learn about client galleries like pixieset, shootproof, pass, smugmug, cloudspot, and more.
Written by
Jeff Willems
Updated over a week ago
What is a slug and where do I find it?
Not sure where to find the slug for the page or canvas you're trying to link to? This doc will show you how.
Written by
Jeff Willems
Updated over a week ago
Can I connect ShootQ to my contact form?
Written by
JT Pals
Updated over a week ago
Adding a PDF
Learn how to link a file or PDF in your Showit site.
Written by
Jeff Willems
Updated over a week ago
How can I provide feedback?
Help us know how we are doing and how you feel about Showit by providing helpful feedback right from inside the app.
Written by
Todd Watson
Updated over a week ago
Membership Options
There are a handful of integration options you can use in conjunction with Showit for membership options on your site!
Written by
Jeff Willems
Updated over a week ago
Javascript Options in Showit
If you need to use javascript for more advanced cases within Showit, this article will give you more info about the options available to you
Written by
Jeff Willems
Updated over a week ago
Scroll Actions
Use scroll actions to trigger hidden canvasses as well as many other great ways to enhance the experience of your site!
Written by
Jeff Willems
Updated over a week ago
Hosting FAQs
How Do I Transfer My Domain To Showit?
Questions about how to transfer your domain to Showit, get answers here!
Written by
Jeff Willems
Updated over a week ago
How do I find my DNS settings?
Needing the IP values to add to your DNS to connect your site to your domain? Here is where you find those!
Written by
Jeff Willems
Updated over a week ago
Domain FAQ
Find the answers to frequently asked questions on domains and connecting to Showit.
Written by
Kylie Stull
Updated over a week ago
What is a domain registrar?
Have questions about your domain registrar? This article will help bring clarity.
Written by
Jeff Willems
Updated over a week ago
Can I Setup URL Redirects in Showit?
Add 301 redirects to improve your SEO
Written by
JT Pals
Updated over a week ago
How do I change my domain name?
How to submit your new domain to our team to connect it to your site.
Written by
Kylen Downs
Updated over a week ago
Showit Secure Hosting Environment
Details about WordPress and Showit hosting security
Written by
Kylen Downs
Updated over a week ago
WordPress and Blogs
What is the login to my Wordpress?
Login to your Showit connected Wordpress blog - go to your site in a browser tab, and add /wp-admin after your domain
Written by
Jeff Willems
Updated over a week ago
Blogging 101
Are you ready to get your first blog post up, but feeling a little intimidated by or unsure about Wordpress? Check out this doc!
Written by
Jeff Willems
Updated over a week ago
Older and Newer Post Links (Pagination)
How to add older and newer post links and troubleshooting for when they aren't showing up.
Written by
Jessica Reklaitis
Updated over a week ago
WordPress Custom Code
Important info about adding custom PHP or modifying theme files in WordPress
Written by
Kylen Downs
Updated over a week ago
Blog Posts Not Showing Up In Showit
If you've published blog posts, but they aren't showing inside of Showit, learn why in this article!
Written by
Jeff Willems
Updated over a week ago
Blog FAQ's
Common questions related to blog hosting and functionality with Showit.
Written by
Kylen Downs
Updated over a week ago
What blog platforms can Showit migrate posts?
Written by
JT Pals
Updated over a week ago
Showit WordPress powered by WPEngine
How Showit manages the WordPress hosting of your site
Written by
Todd Watson
Updated over a week ago
Will all plugins work with the Showit WordPress hosting?
Written by
JT Pals
Updated over a week ago
Wordpress.com Vs Wordpress.org
There's a difference? You bet! Here are the primary differences between the 2 platforms and the benefits of using Wordpress.org with Showit.
Written by
Kylen Downs
Updated over a week ago
WordPress Plugin Compatibility
Is the _______ plugin compatible with Showit?
Written by
Kylen Downs
Updated over a week ago
Can readers comment on my blog with their Facebook, Google+ or Twitter account?
Enable social media account login for quick commenting
Written by
JT Pals
Updated over a week ago
Blog Post Not Showing Featured Image on Facebook
How to make sure that your blog posts show the correct featured image when posting them to social media
Written by
Jason Lackey
Updated over a week ago
Can I use a third-party WordPress theme with my Showit site?
Written by
Kylen Downs
Updated over a week ago
Will my ProPhoto theme work on the Showit hosting?
Written by
JT Pals
Updated over a week ago
BlogStomp
Common solutions for troubleshooting BlogStomp errors
Written by
Kylen Downs
Updated over a week ago
Is PicPress supported?
Written by
JT Pals
Updated over a week ago
Why did my blog post miss it's scheduled time?
If you are experiencing posts with "missed schedule"
Written by
JT Pals
Updated over a week ago
Blog Post Text Style Settings
The text style options in your WP posts pull from your Showit design settings, check out this doc to better understand that connection.
Written by
Jeff Willems
Updated over a week ago
Is WooCommerce supported?
A Wordpress plugin used to create a store
Written by
JT Pals
Updated over a week ago
How do I set up Pinterest Rich Pins?
Add Rich Pins for your Homepage and Blog (Yoast plugin), how to sign up and validate
Written by
Ben Junk
Updated over a week ago
My WordPress Blog Was Hacked
What to do if it looks like your blog was hacked
Written by
Jason Lackey
Updated over a week ago
Blog Lockout
Are you seeing an administrator lockout warning when accessing your blog or website?
Written by
Kylen Downs
Updated over a week ago
Third Party Connections
Creating Password Protected Pages with MemberSpace
MemberSpace is a third-party platform that allows you to require a membership plan to view content on specific pages of your site.
Written by
Jeff Willems
Updated over a week ago
Facebook Pixel and Conversion API
Setup the Facebook Pixel and Conversion API utilizing the current setup process.
Written by
Josh Ahles
Updated over a week ago
Powr.io Form Options
Learn about options like payment forms, order forms, zapier integrated forms and more available via Powr.io
Written by
Jeff Willems
Updated over a week ago
Embed A PayPal Buy Button
Learn how to use a widget from Powr.io to embed a PayPal button right into your Showit site.
Written by
Jeff Willems
Updated over a week ago
ConvertKit + Showit
Do you use ConvertKit in your workflow? Learn how to embed ConvertKit forms directly into your Showit site.
Written by
Jeff Willems
Updated over a week ago
Powr.io Integrations For Your Site
Powr offers a suite of many website widgets you can embed right into your Showit site to help you grow and manage your business.
Written by
Jeff Willems
Updated over a week ago
Studiocart + Showit
Yes, you can use Studiocart with Showit. Here are some details...
Written by
JT Pals
Updated over a week ago
Mailchimp + Showit
Do you use mailchimp? Learn how to embed mailchimp forms directly into your Showit site.
Written by
Jeff Willems
Updated over a week ago
Embed A Contact Form
If you wish to use an embedded contact form from a third-party platform/service you're using for your business, here is how to do it!
Written by
Jeff Willems
Updated over a week ago
HoneyBook + Showit
Do you use HoneyBook in your workflow? Learn how to embed HoneyBook forms directly into your Showit site.
Written by
JT Pals
Updated over a week ago
CloudSpot Galleries + Showit
If you use CloudSpot for your client galleries you can embed them right into your Showit site quickly and easily.
Written by
Jeff Willems
Updated over a week ago
Táve + Showit
Do you use Táve in your workflow? Learn how to embed Táve forms directly into your Showit site.
Written by
JT Pals
Updated over a week ago
Dubsado + Showit
Do you use Dubsado in your workflow? Learn how to embed Dubsado forms directly into your Showit site.
Written by
Jeff Willems
Updated over a week ago
Showit + Flodesk
Do you use Flodesk in your workflow? Learn how to embed Flodesk forms directly into your Showit site.
Written by
Jeff Willems
Updated over a week ago
17hats + Showit
Do you use 17hats in your workflow? Learn how to embed 17hats forms directly into your Showit site.
Written by
Kylen Downs
Updated over a week ago
Sprout Studio + Showit
Do you use Sprout Studio in your workflow? Learn how to embed Sprout Studio forms directly into your Showit site.
Written by
Jeff Willems
Updated over a week ago
ShootQ + Showit
Do you use ShootQ in your workflow? Learn how to embed ShootQ forms directly into your Showit site.
Written by
Jeff Willems
Updated over a week ago
Iris Works + Showit
Do you use Iris Works in your workflow? Learn how to embed Iris forms directly into your Showit site.
Written by
Jeff Willems
Updated over a week ago
Are ad services compatible?
Can MediaVine or AdThrive ads be used on a Showit site?
Written by
JT Pals
Updated over a week ago
HoneyBook contact form not working
How to troubleshoot your HoneyBook embed form
Written by
Adria Story
Updated over a week ago
Add A Quiz To Your Site With Interact
If creating a lead magnet or looking to make your site more interactive, a quiz like the ones you can create with Interact is a great tool.
Written by
Jeff Willems
Updated over a week ago
SnapWidget IG Feed Not Displaying Correctly in Preview
How to adjust and resize your Instagram SnapWidget.
Written by
Adria Story
Updated over a week ago
Other Troubleshooting & FAQs
Alt / Option Tools
Use these shortcuts to make your workflow in Showit even easier.
Written by
Jeff Willems
Updated over a week ago
Hire A Designer
Want to work with a trusted designer to bring your website to life? Here are our recommendations!
Written by
Jeff Willems
Updated over a week ago
Message Notification Limit
Learn about the message notification limit with your Showit forms, how it works, and why it exists!
Written by
Jeff Willems
Updated over a week ago
Enlarged Text in Chrome for iOS
Written by
Nate Sees
Updated over a week ago
Viewing Showit Websites in Facebook and Instagram Browsers
Written by
Nate Sees
Updated over a week ago
My Site is Down!
Uh, Houston, we have a problem. If your site is down let our team know and we'll get you back up, ASAP.
Written by
Jeff Willems
Updated over a week ago
HELP!
Need help with Showit but not sure where to look, here is a resource to guide you!
Written by
Jeff Willems
Updated over a week ago
Error 1001
What to do when you see error 1001 DNS resolution error or Cloudflare network
Written by
Keegan Lambert
Updated over a week ago
Contact Form Troubleshooting
Common issues and solutions for troubleshooting contact form when it's not working.
Written by
Jeff Willems
Updated over a week ago
How to Update the Share Preview on Facebook
Learn how to troubleshoot your Facebook share image.
Written by
Josh Ahles
Updated over a week ago
Not Seeing Changes In Preview Or After Publishing Your Site?
How to clear your cache if changes published to your website aren't showing.
Written by
Jason Lackey
Updated over a week ago
Missing Contact Form Messages
Troubleshoot missing messages
Written by
JT Pals
Updated over a week ago
Incognito Window for Testing
Learn how to access a Google Chrome Incognito window to test if your site is pulling cached data.
Written by
Jeff Willems
Updated over a week ago
Mobile text overlapping?
An explanation and troubleshooting for text overlap and sizing issues on mobile browsers.
Written by
Jessica Reklaitis
Updated over a week ago
Email Whitelisting
How to ensure that you receive all emails from your contact form
Written by
Jason Lackey
Updated over a week ago
Google says "This site may be hacked"
Learn how to have Google re-scan your site.
Written by
Christian Peterson
Updated over a week ago
Does Showit have an affiliate program?
Do you love Showit and want to tell your friends and followers about it? See how you can get free months for sharing about Showit!
Written by
Jeff Willems
Updated over a week ago
Facebook Link Redirect
How to fix a redirect that you might be seeing when posting your URL to Facebook.
Written by
Josh Ahles
Updated over a week ago
&NBSP Error Code
Learn what the &NBSP error code means and how to fix it!
Written by
Jeff Willems
Updated over a week ago
Jumpy Mobile Scrolling
How to optimize a site that feel "jumpy" on mobile
Written by
Josh Ahles
Updated over a week ago
Business Tools
Tools, tips, and tricks from us and some of our good friends who want to help your business thrive.
Written by
Jeff Willems
Updated over a week ago
Why Showit?
With so many great website builders out there, why should you choose Showit?
Written by
Jeff Willems
Updated over a week ago
How to Use a Showit Discount Code
If you've got a discount code for Showit, here is how to apply it when you subscribe.
Written by
Jeff Willems
Updated over a week ago
How Can I Try Showit?
Want to try Showit for free to see how you like it? Start your free trial or try demo mode.
Written by
Jeff Willems
Updated over a week ago
Showit App Updates - Change Log
List of updates to the Showit web app
Written by
JT Pals
Updated over a week ago