FAQs & Troubleshooting

Jason Lackey avatar JT Pals avatar Todd Watson avatar +5
64 articles in this collection
Written by Jason Lackey, JT Pals, Todd Watson and 5 others
Building Your Site FAQs

How do I start a new site design?

JT Pals avatar
Written by JT Pals
Updated over a week ago

How can I add Google Adwords conversion code?

JT Pals avatar
Written by JT Pals
Updated over a week ago

Can I password protect a page?

JT Pals avatar
Written by JT Pals
Updated over a week ago

Fonts

What font options do you have to style your site in Showit? Learn how to use google fonts or add custom fonts to your design.
Jeff Willems avatar
Written by Jeff Willems
Updated over a week ago

Site Settings

Learn about the site settings section in the Showit platform and what functions you can access there.
Jeff Willems avatar
Written by Jeff Willems
Updated over a week ago

Page vs Canvas

Learn the differences and functions between a page and a canvas in the Showit platform.
Jeff Willems avatar
Written by Jeff Willems
Updated over a week ago

Verify your site with Google

How to use the domain verification method to confirm your website through Showit.
Ben Junk avatar
Written by Ben Junk
Updated over a week ago

Can I add Custom HTML Code Into My Site's Head Section?

Where to insert custom code into the <head> Facebook Pixel, Pinterest's Rich Pins, Online chat systems, or third-party tracking services
Kylen Downs avatar
Written by Kylen Downs
Updated over a week ago

Can I Sell Products on My Site?

Doing e-commerce using Shopify, PayPay and POWr Plugins.
JT Pals avatar
Written by JT Pals
Updated over a week ago

Social Sharing

Best practices for getting your site ready to share on social media platforms like Facebook, Twitter, and Google
Jeff Willems avatar
Written by Jeff Willems
Updated over a week ago

Can I sell products with Shopify?

Learn how to sell products on your site with Shopify
JT Pals avatar
Written by JT Pals
Updated over a week ago

Client Galleries

Learn about client galleries like pixieset, shootproof, pass, smugmug, cloudspot, and more.
Jeff Willems avatar
Written by Jeff Willems
Updated over a week ago

What is a slug and where do I find it?

Not sure where to find the slug for the page or canvas you're trying to link to? This doc will show you how.
Jeff Willems avatar
Written by Jeff Willems
Updated over a week ago

17hats + Showit

Do you use 17hats in your workflow? Learn how to embed 17hats forms directly into your Showit site.
Kylen Downs avatar
Written by Kylen Downs
Updated over a week ago

HoneyBook + Showit

Do you use HoneyBook in your workflow? Learn how to embed HoneyBook forms directly into your Showit site.
JT Pals avatar
Written by JT Pals
Updated over a week ago

Táve + Showit

Do you use Táve in your workflow? Learn how to embed Táve forms directly into your Showit site.
JT Pals avatar
Written by JT Pals
Updated over a week ago

Can I connect a ShootQ to my contact form?

JT Pals avatar
Written by JT Pals
Updated over a week ago

Adding a PDF

Learn how to add a PDF to your site
Jeff Willems avatar
Written by Jeff Willems
Updated over a week ago

How can I provide feedback?

Help us know how we are doing and how you feel about Showit by providing helpful feedback right from inside the app.
Todd Watson avatar
Written by Todd Watson
Updated over a week ago
WordPress and Blogs

Blog FAQ's

Common questions related to blog hosting and functionality with Showit.
Kylen Downs avatar
Written by Kylen Downs
Updated over a week ago

Showit WordPress powered by WPEngine

How Showit manages the WordPress hosting of your site
Todd Watson avatar
Written by Todd Watson
Updated over a week ago

Will all plugins work with the Showit WordPress hosting?

JT Pals avatar
Written by JT Pals
Updated over a week ago

Wordpress.com Vs Wordpress.org

There's a difference? You bet! Here are the primary differences between the 2 platforms and the benefits of using Wordpress.org with Showit.
Kylen Downs avatar
Written by Kylen Downs
Updated over a week ago

Wordpress Plugin Compatibility

Is the _______ plugin compatible with Showit?
Kylen Downs avatar
Written by Kylen Downs
Updated over a week ago

Can readers comment on my blog with their Facebook, Google+ or Twitter account?

Enable social media account login for quick commenting
JT Pals avatar
Written by JT Pals
Updated over a week ago

Blog Post Not Showing Featured Image on Facebook

How to make sure that your blog posts show the correct featured image when posting them to social media
Jason Lackey avatar
Written by Jason Lackey
Updated over a week ago

Will my ProPhoto theme work on the Showit hosting?

JT Pals avatar
Written by JT Pals
Updated over a week ago

Blogstomp

Do you use Blogstomp and are encountering errors?
Christian Peterson avatar
Written by Christian Peterson
Updated this week

Is WooCommerce supported?

A Wordpress plugin used to create a store
JT Pals avatar
Written by JT Pals
Updated over a week ago

Is PicPress supported?

JT Pals avatar
Written by JT Pals
Updated over a week ago

Why did my blog post miss it's scheduled time?

If you are experiencing posts with "missed schedule"
JT Pals avatar
Written by JT Pals
Updated over a week ago

How do I setup Pinterest Rich Pins?

Add Rich Pins for your Homepage and Blog (Yoast plugin), how to sign up and validate
Ben Junk avatar
Written by Ben Junk
Updated over a week ago

My WordPress Blog Was Hacked

What to do if it looks like your blog was hacked
Jason Lackey avatar
Written by Jason Lackey
Updated over a week ago

Blog Lockout

Are you seeing an administrator lockout warning when accessing your blog or website?
Kylen Downs avatar
Written by Kylen Downs
Updated over a week ago
Other Troubleshooting & FAQs

Contact Form Troubleshooting

Common issues and solutions for troubleshooting contact form when it's not working.
Jeff Willems avatar
Written by Jeff Willems
Updated over a week ago

How to Update the Share Preview on Facebook

Learn how to troubleshoot your Facebook share image.
Josh Ahles avatar
Written by Josh Ahles
Updated over a week ago

Not Seeing Changes In Preview Or After Publishing Your Site?

How to clear your cache if changes published to your website aren't showing.
Jason Lackey avatar
Written by Jason Lackey
Updated over a week ago

Missing Contact Form Messages

Troubleshoot missing messages
JT Pals avatar
Written by JT Pals
Updated over a week ago

Incognito Window for Testing

Learn how to access a Google Chrome Incognito window to test if your site is pulling cached data.
Jeff Willems avatar
Written by Jeff Willems
Updated over a week ago

Email Whitelisting

How to ensure that you receive all emails from your contact form
Jason Lackey avatar
Written by Jason Lackey
Updated over a week ago

Google says "This site may be hacked"

Learn how to have Google re-scan your site.
Christian Peterson avatar
Written by Christian Peterson
Updated over a week ago

Does Showit have an affiliate program?

Jeff Willems avatar
Written by Jeff Willems
Updated over a week ago

Facebook Link Redirect

How to fix a redirect that you might be seeing when posting your URL to Facebook.
Josh Ahles avatar
Written by Josh Ahles
Updated over a week ago

&NBSP Error Code

Learn what the &NBSP error code means and how to fix it!
Jeff Willems avatar
Written by Jeff Willems
Updated over a week ago

Jumpy Mobile Scrolling

How to optimize a site that feel "jumpy" on mobile
Josh Ahles avatar
Written by Josh Ahles
Updated over a week ago

Why Should I Use Showit?

With so many great website builders out there, why should you choose Showit?
Jeff Willems avatar
Written by Jeff Willems
Updated over a week ago

How to Use a Showit Discount Code

If you've got a discount code for Showit, here is how to apply it when you subscribe.
Jeff Willems avatar
Written by Jeff Willems
Updated over a week ago

How Can I Try Showit?

Want to try Showit for free to see how you like it? Start your free trial or try demo mode.
Jeff Willems avatar
Written by Jeff Willems
Updated over a week ago

Changelog

List of updates to the Showit web app
JT Pals avatar
Written by JT Pals
Updated this week