2021 Server Update
If your DNS is still pointed to the IP: you are on an outdated server and action is required, on your part, to update it!
Jeff Willems avatar
Written by Jeff Willems
Updated over a week ago

Action Required - Change must be made by deadline - January 1st, 2022.

Failure to make this change may result in your website going down on or after 01//01/2022.

If you've not updated your DNS since 2017 or you find it's pointed to the IP, it means that your website is currently still pointed to our old server. We are asking you to please update your DNS settings to point to the new server IP via the instructions below.

If you have questions, you can reply directly to the email sent to you about this update for more info or contact our support team.

What does this mean?

This process will change nothing with your website in any way, we just need you to update your DNS settings to point your website to our newer, better servers where your website 'lives.' This upgraded server is part of our commitment to our users to provide you the best website building and hosting experience possible. With this server change, you will be able to secure your site with an SSL certificate.

How do I know if I need to update?

If you have been sent this help article, it's safe to say you need to update. However, you can double-check by using this simple free tool - MxToolbox. Follow these simple steps:

  • Enter your domain name into the search bar

  • Click the DNS Lookup button

  • Find your IP address

  • If your IP address reads it needs updating!

How do I update my IP?

This process will vary slightly depending on who your domain registrar is. Here we have walkthroughs for making changes in Google Domains and GoDaddy.

If you use a different registrar follow these steps as a guideline:

  • Log into your account

  • Look for an area that says "DNS settings" "DNS Records" or "Configure DNS"

Once you've found your DNS records you'll need to update the existing records shown below with the new IP address ->

A Records:

  • @ or root domain pointing to ->

  • * (wildcard) pointing to ->

CNAME Records:

  • www pointing to -> @ or the root domain

If you have trouble updating these records your domain registrar customer support might be able to help if you contact them and provide them the record change information above this paragraph. If you are unable to find your DNS settings or update these records, please contact the Showit support team for further assistance.

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