Contact the Showit Support Team

We're here to help

JT Pals avatar
Written by JT Pals
Updated over a week ago

Our Showit Support Pros are available to help answer any questions you may have about using Showit or launching your new website.

Message Us From the Help Center


(Monday - Friday – 7am - 11pm Arizona Time with limited support coverage on the weekend)

You can message us directly from this help center by clicking on the blue chat icon on the bottom right.  We respond in the order your message was received, typically within 1-2 hours during normal business hours M-F.

Message Us Inside of Showit


(Monday - Friday – 7am - 11pm Arizona Time)

Your can message us directly inside of the Showit app from the chat icon on the bottom right. We respond in the order your message was received, typically within 1-2 hours during normal business hours M-F.

 

Email Us


(Monday - Friday – 7am - 11pm Arizona Time)

If you are away from the Showit app and need non-emergency assistance, you can email our team at help@showit.co. We respond in the order your message was received, typically within 1-2 hours during normal business hours M-F.


Please include the following information:

  • Please email us from the same email address associated with your account

  • Provide your custom domain name or email address associated with your account

  • To get the quickest reply, please provide all details we might need to help assist you

Emergency Support


(Showit Subscribers Only)

If your Showit website is down please contact us immediately for assistance by logging in with your account to our Emergency Support page.

Did this answer your question?